Support for Organisations
We also provide tailored digital and administrative support to organisations, helping teams work more efficiently and reduce day-to-day pressures.
Our services
Email organisation: Streamlining inboxes, organising communication and ensuring important messages are not missed.
Calendar coordination: Managing schedules, appointments and reminders to keep teams organised and on track.
Digital administrative support: Assisting with routine digital tasks, document handling and online processes to improve workflow.
Staff digital guidance: Offering one-to-one or group support to help staff build confidence with digital tools and systems
Reducing workload pressures: Taking on time consuming tasks so team can focus on their core responsibilities .
Our Approach
Our approach is flexible, responsive and built around your organisation’s needs. We provide reliable, high quality support that enhances efficiency, reduces stress and strengthens your team’s ability to deliver excellent services.
Our Services
FavourCare Digital Help CIC is a community interest company dedicated to reducing digital exclusion among adults, vulnerable adults, and immigrants. We provide structured digital navigation support through personalised teaching, guided form completion, confidence building and independence in a digital world.
Our work addresses critical digital barriers that prevent individuals from accessing essential services such as healthcare, housing, and immigration systems.
Our Approach
One-to-One Support
We offer personalised sessions tailored to individual needs. This allows us to focus on specific challenges and provide step-by-step guidance in a comfortable and private setting.Home Visits
For those who are unable or uncomfortable travelling, we provide support in the comfort of their own home. This helps create a relaxed environment where individuals can learn at their own pace.Small Group Sessions
Our small group sessions offer a supportive and friendly space to learn alongside others, without the pressure of large classes.Support for Immigrants, Refugees and Vulnerable Adults
We specialise in supporting individuals who may face barriers such as language difficulties, lack of digital skills or social isolation. Our approach is patient, respectful and tailored to each person’s situation.
Digital Skills Support
Our services include teaching service users the following:
Setting up and confidently using smartphones, tablets and computers: Help service users understand their devices, install apps, adjust settings and stay safe online.
Accessing essential online services: Including NHS services, council portals, benefits platforms, school systems and other public services.
Completing online forms and applications: Providing guidance with digital forms for healthcare, education, housing benefits and community services.
Managing emails and online accounts: Creating accounts, setting passwords and understanding important messages.
Setting up and navigating online banking: Offering support to help users manage their finances securely and independently.
Understanding and responding to important communications: Including GP letters, hospital appointments, school messages and other official correspondence.
Assistance with non-legal Immigration related forms: such as HC1 applications, Visa support forms, travel documents and other administrative paperwork.
Our Partners
Salford City Council
Salford City Council
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